DeLaine Bender CAE
I’ve conducted or sat in on more board meetings than I can count, and sometimes see boards struggle with using parliamentary procedure to help the meetings run efficiently. They know Robert’s Rules is important but find it clunky and uncomfortable when they don’t fully understand it. Volunteer board members are excited to serve their association,…
If your association has lost executive staff or is at the point where volunteers are burning out, someone on your board has probably asked this question: do we build our own staff, or do we partner with an association management company (AMC)? Here’s the short answer. Building your own staff, whether just an executive director…
Helping members grow professionally is at the core of many associations’ missions and value propositions. Beyond networking and industry connections, we work to create opportunities for association members to build skills, expand their influence, and prepare for leadership roles. One of the greatest ways an association can demonstrate value is by investing in intentional leadership…
I recently attended the AMC Institute’s “AMCs Engaged” meeting (shout out to Savannah, what a beautiful city, heat and all). One of the many presentations aimed at association management company (AMC) leaders focused on the release of AMCI’s guidance on the integrated association management model. The e-book, How Integrated EDs/CEOs Work in the AMC Model,…
It is July 2025, and associations are reaching a key planning milestone. A midyear marketing check-in provides the opportunity to evaluate current performance, identify areas for improvement, and refocus efforts for a strong finish to the year. 1. Review Your Key Metrics and Goals Start with your core performance indicators: Assess these numbers against your…