DeLaine Bender CAE

The Power of Consistency: Top 5 Ways Standardized Processes Drive Efficiency for Associations

By DeLaine Bender CAE / March 12, 2025

In the world of association management, efficiency isn’t a buzzword—it’s a necessity. Whether managing membership renewals, event planning, or financial reporting, a well-run association thrives on streamlined operations. What is one of the most effective ways to boost efficiency? Consistency. As a professional services company, charter accredited by the AMC Institute, AMR Management Services has…

Boost Member Retention: Engage, Connect, Renew!

By DeLaine Bender CAE / July 30, 2024

Strategies for increasing member engagement are a frequent topic for the AMR Blog, for good reason. Engagement is a big factor in renewal, and retaining loyal members over the long term is among the most common challenges that associations and professional societies face. Clearly, it’s not just an issue in the nonprofit sector. Business publications…

The Power of Inclusive Language in Associations: Building a Welcoming Community

By DeLaine Bender CAE / June 26, 2024

Associations are spaces where members from specific professions, fields, or industries can engage, network, and learn. Boards of Directors and association leaders want their associations to be inclusive and valuable experiences for all members. Sometimes, however, we may unintentionally do or say things that make people feel excluded. In our diverse world, associations must strive…

Crafting an Effective Association Code of Conduct: 3 Essential Steps

By DeLaine Bender CAE / May 22, 2024

As the executive team liaison to many AMR Management Services clients, I spend a great deal of time participating in meetings of our clients’ Boards of Directors. One of my roles is to provide strategic guidance when association leaders are faced with sensitive issues—including Code of Conduct violations. A Code of Conduct is an association…

7 Proven Strategies for Retaining Sponsors: Keeping Your Partners Engaged and Invested

By DeLaine Bender CAE / April 17, 2024

As association management professionals, we know building strong and lasting relationships with sponsors is essential for the association’s success. Sponsors are valuable partners, providing financial support, subject matter expertise, expanded reach, and enhanced opportunities for member engagement and professional development. Sponsor retention is an absolute must. When existing sponsors pause or withdraw their participation in…