Madison Wallace

Line Drawing showing symbols of Emotional Intelligence

No Drama Needed: How Emotional Intelligence Creates a Positive Association Culture

By Madison Wallace and DeLaine Bender CAE / May 3, 2023

Picture this: You’re newly elected to an association Board of Directors. You were thrilled to be elected to this leadership position and eager to contribute to the success of the association, but you quickly realized that your ideas weren’t being heard or valued. As a result, you started to feel disengaged and wondered if this…

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Graphic showing people on building blocks

8 Ways to Build Executive Presence in Your Association Leadership

By DeLaine Bender CAE and Madison Wallace / April 26, 2023

For some lucky individuals, executive presence seems to be innate. These individuals act with authority, respond well under pressure, and easily engage with and inspire others. In short, they have an ability to inspire confidence. Yet, executive presence is not a trait. It is a cultivatable skill. What is “executive presence” exactly? Executive presence refers…

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