Whitney Wilgus

Graphic of an elephant in the office

Volunteer Performance Feedback: The Elephant in the Room

By Whitney Wilgus / March 6, 2019

Volunteers are the lifeblood of our association’s efforts.  Their performance affects our association’s outcomes and reputation.  Despite this, associations tend to avoid giving volunteers formal feedback like the plague.  Very few associations evaluate their volunteers’ performance in their roles; most cite fear of alienating the volunteer or having difficult conversations with someone already so giving…

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