The AMR Association Management Blog

Assessing the Quality of Your Member Experience: A Quiz

Assessing the Quality of Your Member Experience: A Quiz Your association invests time, energy, and resources into delivering a great experience to your members. But when was the last time you paused to ask if your efforts are actually working? Sometimes, the best way to answer that question is to look inward. Reflecting on your…

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How to Manage People Well: 5 Rules for New Leaders

Stepping into a management role is a big shift. You’re no longer just responsible for your own work, you’re responsible for helping other people do theirs well. At AMR, this is especially true for the managers who oversee team members working across multiple clients. When someone’s day is split between two or three clients, good…

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Adaptive Governance: How Association Boards Move from Approval to Agility

Here’s what we hear from association staff again and again: “Our board is brilliant. They’re thoughtful people who really care about the mission. But at the end of the day, we spend a lot of time in meetings talking about strategy, and then… nothing changes.”  This isn’t a board problem. It’s a governance problem.  Many…

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4 Member Communication Strategies to Boost Engagement

Declining participation and member retention rates are among the biggest challenges associations face right now. At the start of 2025, the Membership Marketing Benchmarking Report found that 26% of associations reported that their membership size had decreased. By July, that figure had risen to 36%. To overcome this hurdle, your association needs to prioritize effective…

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Strategic Portfolio Management: Making Smart Bets in Uncertainty

You don’t have to bet everything on a single strategy. In fact, you shouldn’t.  One of the most valuable lessons from corporate strategy and investment management is viewing your organization not as a single plan, but as a portfolio of strategic investments. Now, not all corporate methodology translates directly to the association space—associations have different stakeholders, different…

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How Associations Can Create Learning Opportunities That Develop Leadership and Executive Presence

Helping members grow professionally is at the core of many associations’ missions and value propositions. Beyond networking and industry connections, we work to create opportunities for association members to build skills, expand their influence, and prepare for leadership roles. One of the greatest ways an association can demonstrate value is by investing in intentional leadership…

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From Fixed Plans to Adaptive Strategy

What if your strategy isn’t to hit certain future targets no matter the circumstances, but to change and evolve along with the environment you’re in? Welcome to the concept of adaptive strategy!  If you’ve spent years developing a traditional five-year plan, this might sound unsettling. But here’s the truth: when the world changes (and it will), a…

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4 Tips to Improve Association Event Volunteer Management

In a 2025 study, 62% of associations reported and increase in in-person event attendance, and members listed in-person events as one of the top five most important benefits of their membership. This highlights the sustained success and growing importance of in-person events, creating more volunteering opportunities for associationyour members.  Volunteers can beare crucial to an…

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Scenario Planning: Preparing for Multiple Futures

Scenario Planning: Preparing for Multiple Futures (Not Predicting the One)  If we learned anything from Back to the Future, it’s that predicting the future is tricky business. Marty McFly tried, and things got weird fast. The good news? Your association doesn’t have to predict the future. It just needs to prepare for multiple futures—and that’s exactly what scenario planning does. …

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Graphic chart showing what VUCA Stands For - Volatility, Uncertainty, Complexity, and Ambiguity

VUCA Strategy: The Antidote to Volatility and Uncertainty

Wait, so how do we look at and think about strategic planning differently in a world that is in constant motion?   The VUCA framework is a great place to start! VUCA (Volatility, Uncertainty, Complexity, Ambiguity) is a structure meant to capture an environment where nothing is predictable and things can change from day to day – sound familiar? While each of the VUCA letters represents part of this complex environment, there’s…
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Hammer Hitting a Glass Wall

Why Traditional Strategic Planning Fails in Uncertain Times

Your association spent months crafting a five-year strategic plan. Then the world changed overnight. Sound familiar?  Traditional strategic planning is great in a world where you can reasonably predict what will be happening in your industry in 5-10 years and where members are looking for reliable, consistent experiences from year to year – basically a world that no longer exists. Models that ask association…
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Man working on computer

How To Create A Culture of Learning At Your Association

The members who consistently show up to events, volunteer for committees, and renew year after year often have one thing in common: they’re hungry to learn. What if your association could meet that need every day, not just at one-off events? While conferences have their place, today’s members want more than one-off sessions. They want…
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Man making a zoom call

4 Virtual Solutions to Rising Association Event Costs

Event costs are rising for everything from venue rentals to catering to audiovisual equipment. For associations, it can be difficult to manage these rising costs while still offering fair ticket prices to your attendees. Increasing costs are a significant threat to associations, adding pressure to your budget and impacting your ability to host engaging events. …
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Illustration of people talking with each other

Why Engagement Is the New Growth Metric for Associations in 2026

For decades, association success was often measured by one primary number: membership growth. More members meant more revenue, more influence, and more stability. But as associations head into 2026, that metric alone no longer tells the full story. Today, engagement—not just enrollment—is emerging as the most meaningful indicator of an association’s health, relevance, and long-term…
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