Association Management Case Studies

The ChallengeManels…(All Male Panel) they’re a thing. It’s rarely intentional, but one of the challenges in volunteers working on components of a conference is that they aren’t always in a position to see how their individual work impacts the big picture. For the National Association of State Procurement Officials, well-intentioned volunteers developing conference sessions worked…

The Challenge:Making internal training about Association Management Company (AMC) accreditation fun! AMR is accredited through the AMC Institute. Every four years, the company goes through the re-accreditation process to ensure adherence to the AMCI Standard of Good Practices for the Association Management Company Industry. A critical component of the re-accreditation process is a full-staff review of…

The ChallengeTo give strategic purpose to the National Association of State Procurement Officials (NASPO) Annual Conference. Like many associations, NASPO held an Annual Conference with positive satisfaction ratings from participants, but that didn’t always connect member attendees with their larger professional development needs from the organization. Even with the introduction of a new strategic plan,…

The ChallengeThe National Association of State Chief Information Officers has two conferences each year with attendee numbers ranging from 500 – 700 individuals. A great deal of staff time was being devoted to printing/stuffing badges for these conferences as well as the customer service issue of check-in lines with a manual check-in process. The association…

The ChallengeAdults learn as much from one another as they do from the experts that give presentations during a conference. As a part of the goals for its 2016 Annual Conference, the National Association of State Procurement Officials (NASPO) wanted to drive more peer-to-peer learning and infuse purposeful engagement opportunities into traditional networking breaks.  …