Association Management
Wait, so how do we look at and think about strategic planning differently in a world that is in constant motion? The VUCA framework is a great place to start! VUCA (Volatility, Uncertainty, Complexity, Ambiguity) is a structure meant to capture an environment where nothing is predictable and things can change from day to day – sound familiar? While each of the VUCA letters represents part of this complex environment, there’s…
The members who consistently show up to events, volunteer for committees, and renew year after year often have one thing in common: they’re hungry to learn. What if your association could meet that need every day, not just at one-off events? While conferences have their place, today’s members want more than one-off sessions. They want…
Volunteer retention can be a challenge for medium-sized organizations, with factors such as high turnover creating a significant financial burden. While you may be careful to avoid overscheduling your volunteers or leaving them without much-needed guidance, the turnover culprit is often a lack of internal appreciation. By implementing simple, high-impact strategies to make volunteers feel…
For many associations, credit card processing fees are a necessary but frustrating expense. While members often appreciate the convenience of paying by card, the organization is left absorbing the costs. With the overall cost of doing business skyrocketing, credit card fees are also going up because associations have to charge more to cover expenses. One…
For decades, membership dues were the backbone of association funding. Today, however, that old foundation is shaking under economic uncertainty, shifting member expectations, and a crowded competitive landscape. Relying solely on dues is no longer a sustainable approach. To thrive, associations must diversify revenue sources and build a resilient portfolio that balances dues with new,…