Best Practices
This is Part 1 of an ongoing series on AI strategy and leadership at AMR Management Services Artificial intelligence is not going away. Most of us already know that. What is less clear for a lot of organizations, including association management companies like ours, is how to approach it in a way that is responsible,…
In this brief video, one of AMR’s board leadership and facilitation experts, Jeremy Johannesen, discusses the importance of strategic planning and offers some important reminders about the consistent partnership required to implement strategic plans effectively.
Assessing the Quality of Your Member Experience: A Quiz Your association invests time, energy, and resources into delivering a great experience to your members. But when was the last time you paused to ask if your efforts are actually working? Sometimes, the best way to answer that question is to look inward. Reflecting on your…
Stepping into a management role is a big shift. You’re no longer just responsible for your own work, you’re responsible for helping other people do theirs well. At AMR, this is especially true for the managers who oversee team members working across multiple clients. When someone’s day is split between two or three clients, good…
Here’s what we hear from association staff again and again: “Our board is brilliant. They’re thoughtful people who really care about the mission. But at the end of the day, we spend a lot of time in meetings talking about strategy, and then… nothing changes.” This isn’t a board problem. It’s a governance problem. Many…