Culture

Line Drawing showing symbols of Emotional Intelligence

No Drama Needed: How Emotional Intelligence Creates a Positive Association Culture

By Madison Wallace and DeLaine Bender CAE / May 3, 2023

Picture this: You’re newly elected to an association Board of Directors. You were thrilled to be elected to this leadership position and eager to contribute to the success of the association, but you quickly realized that your ideas weren’t being heard or valued. As a result, you started to feel disengaged and wondered if this…

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