Rachel Hight
Part 2 of an ongoing series on AI strategy and leadership at AMR Management Services If you work at a traditional company, AI policy is mostly about what tools your team can use and what kind of information they can put into those tools. That is important, but it is relatively straightforward. At an association…
This is Part 1 of an ongoing series on AI strategy and leadership at AMR Management Services Artificial intelligence is not going away. Most of us already know that. What is less clear for a lot of organizations, including association management companies like ours, is how to approach it in a way that is responsible,…
Stepping into a management role is a big shift. You’re no longer just responsible for your own work, you’re responsible for helping other people do theirs well. At AMR, this is especially true for the managers who oversee team members working across multiple clients. When someone’s day is split between two or three clients, good…
For many associations, credit card processing fees are a necessary but frustrating expense. While members often appreciate the convenience of paying by card, the organization is left absorbing the costs. With the overall cost of doing business skyrocketing, credit card fees are also going up because associations have to charge more to cover expenses. One…
In September 2023, sitting in a board room with the AMR executive team, I pulled up ChatGPT and put in a simple prompt, “write a blog post of the benefits of working with an association management firm.” Jaws hit the floor for most of the people in the room, within a few seconds AI spit…