Meet Our Team of Association Management Professionals
The AMR Team - Experts Doing Expert Work
Meet AMR Management Services’ team of specialists, generalists, and functional area experts! With diverse backgrounds in association management, finance, marketing, communications, event planning, technology, and other service areas, our team brings a wealth of knowledge to every project. We pride ourselves on our collaborative approach and commitment to excellence, which drives meaningful impact for our client partners.
Carly Abernathy
Program Manager
Degrees and Credentials:
Bachelor of Science in Integrated Strategic Communications with a focus in Creative Advertising, Minor in Psychology
Association Management Professional Since: 2016
What inspires you about your work?
It is exciting to work in a collaborative environment where the main focus is always the success of each one of our clients and their members.The dedication of the whole team to achieve the same goals ensures positive results for our clients. It is the thought and care put into making each association thrive that makes AMR such a special place to work.
Katherine Barnhart
Account Manager and Project Coordinator
Degrees and Credentials:
Bachelor of Science from California University of Pennsylvania
Association Management Professional Since: 2021
What inspires you about your work?
The chance to work alongside gifted experts, all hustling to make the world a better place! Together, we are a force to be reckoned with on a mission to serve others and make a lasting impact.
Peggy Bauer
Education & Events Manager
Degrees and Credentials:
Certified Meeting Professional (CMP) Certified in Exhibition Management (CEM)
Association Management Professional Since: 2004
What inspires you about your work?
With over 20 years of experience in association meeting and event planning, and a background in hotel operations, I bring a comprehensive understanding of the event lifecycle from both the planner and hospitality perspectives. I’m passionate about transforming ideas into impactful, seamless events that deliver value and memorable experiences.
Kevin Becknell
Director of Technology
Degrees and Credentials:
Bachelor of Science in Business Administration and Computer Information Systems
Association Management Professional Since: 2018
What inspires you about your work?
Working in association management is a way for me to be a small part of many organizations that are making a difference in their respective fields. Every day is an opportunity to help solve a new technology challenge.
DeLaine Bender
Chief Growth Officer
Degrees and Credentials:
Certified Association Executive (CAE), Bachelor of Arts in Journalism & Mass Communication, University of Oklahoma
Association Management Professional Since: 1995
What inspires you about your work?
In my career, I have been blessed to work with some amazing, inspiring association leaders, who have become mentors and friends. I enjoy the challenging, ever-changing environment of associations, and the sense of fulfillment in having made a difference in a profession or on an issue.
Mollie Blafer
Program Manager
Degrees and Credentials:
State University of New York, College at Cortland: B.A. Sociology James Madison University: M.Ed. College Student Personnel Administration
Association Management Professional Since: 2023
What inspires you about your work?
I’m energized by the opportunity to partner with mission‑driven associations as they work toward meaningful goals. Contributing to the growth and confidence of leaders in their industries inspires me every day, and I love knowing that my work helps strengthen the impact they have on their communities.
Lindsey Boadi
Education & Events Manager
Degrees and Credentials:
Master of Business Administration (MBA) – Texas Woman’s University Bachelor of Business Administration in Finance – Texas Tech University
Association Management Professional Since: 2022
What inspires you about your work?
I’m inspired by the opportunity to create meaningful experiences that bring people together and drive impact. Knowing that the work I do supports learning, connection, and purpose keeps me motivated. I also value the collaboration and creativity that come with managing events and education programs.
Melanie Bowzer
Vice President Client Services
Degrees and Credentials:
Certified Association Executive (CAE), Bachelor of Arts in English
Association Management Professional Since: 2011
What inspires you about your work?
I enjoy channeling the energy and innovative ideas from leadership into productive measures that move us closer to achieving the long-term goals of the association. Association management is about working with enthusiastic and talented people to advance their profession.
Natalie Boyd
Project Coordinator
Degrees and Credentials:
Bachelor of Science, Bioenvironmental Sciences - Texas A&M University
Association Management Professional Since: 2025
What inspires you about your work?
I'm inspired by the work we do at AMR because I get to help mission-driven organizations bring their goals and visions to life. As a Project Coordinator, I love being behind the scenes organizing, planning, and coordinating all the moving pieces that make a big impact. It's rewarding to see everything come together and know that my support helps our clients grow, thrive, and serve their communities.
Carissa Bradt
Staff Accountant
Degrees and Credentials:
University of North Texas-B.S. Accounting Control Systems
Association Management Professional Since: 2022
What inspires you about your work?
I feel inspired when my work benefits someone else and what they do for the greater good.
Kelly Braniff
Executive Director
Degrees and Credentials:
B.S in Biology from Loyola University New Orleans, Certified Association Executive (CAE), Certified Fundraising Executive (CFRE)
Association Management Professional Since: 2018
What inspires you about your work?
Every day I enjoy the opportunity to work for associations that are changing the world. I know that my talents for organizing, strategizing, and streamlining processes allow the Board, committees, and members time and energy to advance their profession and achieve their mission. My role is not just a job but a chance to empower and engage professionals to achieve their dreams.
Ross Brown
Executive Director
Degrees and Credentials:
Certified Association Executive (CAE) BA in History - Morehead State University MA in Sports Administration - Morehead State University
Association Management Professional Since: 2003
What inspires you about your work?
I enjoy partnering with volunteer leaders of mission-driven organizations to help them overcome challenges and achieve their goals. No two days are the same in association work, and I'm energized by the constant learning and innovation it demands along with the fulfillment of making a real difference in a profession or on an issue of importance.
Seneca Brown
Project Coordinator
Degrees and Credentials:
Bachelor's of Science in Communication Studies
Association Management Professional Since: 2024
What inspires you about your work?
I enjoy working alongside volunteers to turn their visions into actions to further their missions. It is inspiring to be on a team with association management professionals at AMR who are also passionate about contributing to the growth of our clients!
Gina Cairo
Program Manager
Degrees and Credentials:
Bachelor of Science in Business Management from the University of Wisconsin-Parkside
Association Management Professional Since: 2014
What inspires you about your work?
I'm inspired by the dedication and passion association volunteer leaders bring to their work. Having the opportunity to build strong relationships with our clients and support their success is incredibly rewarding.
Zoe Cannon
Member Services Coordinator
Degrees and Credentials:
Bachelor of Business Administration from Eastern Kentucky University
Association Management Professional Since: 2024
What inspires you about your work?
I love having a positive impact to contribute to our associations' success. The experience is even more rewarding thanks to a supportive and inspiring team!
Rhonda Clark
Executive Director
Degrees and Credentials:
Bachelors of Arts in Public Relations
Association Management Professional Since: 2016
What inspires you about your work?
What inspires me most about my work is being part of a team and partnering with volunteers who are passionate about advancing an organization’s mission and achieving meaningful goals. There is something incredibly rewarding about bringing people together around a shared purpose and helping turn ideas into impact. I find great fulfillment in supporting individuals as they grow in their careers while also helping elevate an entire industry or profession. Knowing that our work creates opportunities for others to succeed and strengthens the communities we serve is what motivates me every day.
Amantha Cook
Member Services Manager
Degrees and Credentials:
BA in Communications
Association Management Professional Since: 2021
What inspires you about your work?
I love getting to work with such a diverse group of associations through AMR. Working with such a talented and dedicated team inspires me to grow in my knowledge of association management daily.
Mike Cooke
Director of Web Strategy
Degrees and Credentials:
Bachelor of Arts in Radio, Television, and Interactive Media Baylor University
Association Management Professional Since: 2014
What inspires you about your work?
Every day is a new adventure and you never know what new web technology a client or client team wants to try next. Working in the association management world keeps me busy and my skills fresh. I love having the chance to be a member of several different teams here at AMR.
Jennifer Dalton
Executive Director
Degrees and Credentials:
Bachelor of Science in Agricultural Finance and MBA (emphasis in Finance), Missouri State University. Certified Chamber Executive (CCE)
Association Management Professional Since: 1999
What inspires you about your work?
I’m inspired by the opportunity to partner with associations and help advance missions that make a meaningful impact in their industries. Working at AMR allows me to bring structure, strategy, and support to volunteer leaders while being part of a team that truly values collaboration, excellence, and purpose-driven work. Knowing that our efforts strengthen organizations and the people they serve is what motivates me every day.
Mellow DeBenedetto
Senior Member Service Coordinator
Association Management Professional Since: 2022
What inspires you about your work?
I am inspired by people. Be it by helping them solve a problem or reach a goal, working with others and for others is my happy place. After 25 years in the event and customer service industries, I wouldn’t think of doing anything else. Working collaboratively to reach a goal or create an event for a client who is passionate about their cause is a dream come true for me. Overcoming challenges and exceeding a client’s or team member’s expectations is what keeps me excited about my job.
Hannah DiLoreto
Executive Director
Degrees and Credentials:
Bachelor of Science in Human Services from Northeastern University
Association Management Professional Since: 2021
What inspires you about your work?
I find it incredibly rewarding to work with associations where everyone is driven by a shared mission and passion. Helping them turn their vision into tangible results—whether through strategic growth, effective collaboration, or impactful initiatives—motivates me every day.
Deanna Dillender
Education & Events Manager
Degrees and Credentials:
MBA & BS Marketing, both from University of Southern Indiana, Certified Meeting Planner (CMP)
Association Management Professional Since: 1996
What inspires you about your work?
I love collaborating with professionals who value networking and education as an important part of their work life experience.
Justin Dodge
Executive Director
Degrees and Credentials:
BA in Economics and Russian Language & Civilization from the University of Wisconsin-Madison & MA in Central & Eastern European Studies from Uniwersytet Jagiellonski (Krakow, Poland)
Association Management Professional Since: 2007
What inspires you about your work?
What inspires you about your work? Making a positive impact in the world around me. I particularly enjoy collaborating with individuals who offer various opinions, experiences and perspectives to achieve a unified mission and vision, which in turn improves their association and the community they serve.
Jennifer Duckworth
Executive Director
Degrees and Credentials:
Juris Doctor, Bachelor of Arts in Psychology, Certified Association Executive
Association Management Professional Since: 2010
What inspires you about your work?
It is rewarding to work with associations that have ability to impact meaningful change and drive professional growth within an industry. Working alongside dedicated volunteers to help fulfill their organization’s mission and serve their membership is something I truly enjoy.
Julie Ellis
Digital Experience Manager
Degrees and Credentials:
Bachelor of Science in Integrated Strategic Communications and Bachelor’s of Science in Merchandising, Apparel and Textiles
Association Management Professional Since: 2018
What inspires you about your work?
I’m inspired to be a part of a team that is dedicated to serving each organization’s mission and delivering results that help them achieve their goals.
Glen Ellwood
Assistant Director of Education and Events
Degrees and Credentials:
Master of Divinity, Certified Meeting Professional (CMP), LES
Association Management Professional Since: 2011
What inspires you about your work?
The opportunity to be part of a creative team that has as their goal the creation of the very best conference experience for association members. To be part of a team that wants to lead and influence the meetings industry as thoughtleaders. To continue to show AMR clients that they have made the very best decision in securing our team to manage their association.
Will Engle
Assistant Director of Education and Events
Degrees and Credentials:
Bachelor of Arts in Business Administration; Master of Science in Sport Administration; Certified Meeting Professional designation, 2014 Connect Magazine 40 Under 40 honoree
Association Management Professional Since: 2006
What inspires you about your work?
I enjoy doing work that matters for people who are doing work that matters. Doing my job well allows them to focus on the things they do well.
Thomas Evans
Creative Director
Degrees and Credentials:
Associates in Visual Communication/Art Institute of Pittsburgh
Association Management Professional Since: 2022
What inspires you about your work?
It all starts with an idea. If I'm not creating, then I'm thinking about it - the next design, the next photoshoot, the next project. Communication and collaboration, combined with creativity and work ethic, are key components to bringing clean, clear, and effective design to market.
Linda Fairbanks
Administrative Support
Degrees and Credentials:
BA in Public Relations/Journalism from Western Kentucky Universit
Association Management Professional Since: 1995
What inspires you about your work?
I love this phase in my career, and the opportunity to continue working in a field where I can bring my experience in associations as administrative support. The role brings me purpose and continues to challenge me with new technologies and an amazing team of people.
Anne Fehr
Executive Director
Degrees and Credentials:
Certified Association Executive (CAE); Bachelor of Arts in Liberal Arts/Communications, Spring Hill College
Association Management Professional Since: 2013
What inspires you about your work?
Working with an association that is energized and passionate about what they do is infectious. The ability to collaborate with a team that is equally as excited about the mission of the organization as the volunteer leaders and members is truly amazing.
Kate Filipiak
Executive Director
Degrees and Credentials:
Certified Association Executive (CAE); Bachelor of Science in Marketing, Management and Public Relations from the University of Wisconsin – Green Bay
Association Management Professional Since: 2005
What inspires you about your work?
I enjoy helping organizations achieve their greatest potential. Working with volunteer leaders to see their ideas become reality is always a positive experience. Associations do exceptional work and its great to be a part of that positive impact on the world.
Ilse Garcia Romero
Project Coordinator
Degrees and Credentials:
Master of Arts in Media Studies from University of Texas at Austin; Bachelor of Arts in English from Rutgers University-Camden
Association Management Professional Since: 2026
What inspires you about your work?
I am driven by a passion for working and helping people, especially groups that have been underrepresented or underserved. Through my work, I aim to uplift marginalized voices, encourage issue advocacy, and inspire action.
Kara Gilley
Member Services Coordinator
Association Management Professional Since: 2024
What inspires you about your work?
It is a rewarding opportunity to work with an association management company where the team is eager to help and finds purpose in everything they do. I'm inspired by the impact associations make, and I enjoy channeling my passion and curiosity to support various organizations and their members. Being part of AMR is both meaningful and fulfilling.
Amy Glasscock
Director, Innovation & Emerging Issues
Degrees and Credentials:
BA, Berea College; MA, University of Kentucky Patterson School; Certified Information Privacy Manager, IAPP
Association Management Professional Since: 2008
What inspires you about your work?
I like dealing with policy issues on the national scale. It gives me a chance to get a snapshot of what’s going on around the country and I get to see the big picture in a particular policy area.
Christina Grimm
Senior Member Services Coordinator
Degrees and Credentials:
Associate in Applied Science
Association Management Professional Since: 2022
What inspires you about your work?
What inspires me most is collaborating with thoughtful, mission-driven colleagues who are committed to serving others. I continue to be motivated by the opportunity to partner with our associations as they work to change the world! It remains an honor to be part of the AMR team and contribute to work that truly makes a difference.
Katherine Harville
Deputy Director
Degrees and Credentials:
M.A., PhD
Association Management Professional Since: 2022
What inspires you about your work?
Working with passionate, dedicated individuals is an inspiration unto itself. The opportunity to assist those individuals in achieving their goals is just the cherry on top. Association management allows me to immerse myself in an environment that is both inspirational and rewarding all while helping improve the quality of communication and relationships in the field of healthcare. I am so grateful for the opportunity to work alongside my fellow association management professionals at AMR to help our clients in making their goals a reality.
Emily Hensler
Project Coordinator
Degrees and Credentials:
MA in Communication Studies from the University of Alabama; Certified Associate in Project Management (CAPM)
Association Management Professional Since: 2014
What inspires you about your work?
Working with a group of like-minded individuals all working toward a common goal is both unifying and inspiring! I love the diversity that working with associations brings to my daily work. I am constantly learning new skills and expanding my expertise from working with so many talented and creative individuals!
Rachel Hight
Director of Business Solutions and Innovation
Degrees and Credentials:
Bachelor of Science in Business Administration – University of Tennessee, Master of Business Administration – University of Kentucky, Lean Sigma Green Belt Certified
Association Management Professional Since: 2018
What inspires you about your work?
I love to problem solve and figure things out, so what I am most excited for in this new position is getting to work on the business and make an impact on the day to day lives of the AMR team members. I am inspired by the creativity and passion throughout the AMR team and hope to get to use those great qualities to propel the business further.
Christina Horsley
Executive Director
Degrees and Credentials:
BS in Recreation, Tourism Management from Indiana University CMP designation from Events Industry Council
Association Management Professional Since: 1995
What inspires you about your work?
Being part of an organization that exists to make people’s lives and jobs easier and businesses prosper is rewarding. Associations make the world smaller and more connected and I couldn’t be more grateful to be in this industry.
Kristy Howard
Executive Director / Association Manager
Degrees and Credentials:
Bachelor of Arts in Sociology, Masters in Intercultural Studies
Association Management Professional Since: 2010
What inspires you about your work?
The best part of working in association management is getting to meet people from all over the country and assist them in running an organization that they are very passionate about. I’m inspired by the energy of our volunteers as we work together to better their association.
Stephanie Jensen
Deputy Director
Degrees and Credentials:
Certified Association Executive (CAE); Digital Event Specialist (DES), Bachelor of Arts in International Economics & Professional Certificate in Non-Profit Management from the University of Wisconsin
Association Management Professional Since: 2013
What inspires you about your work?
I’ve always believed in the power of giving back, but my career in association management has taught me that the real magic lies in community. I love creating the spaces and connections that bring diverse voices together, turning shared goals into collective action.
Jeremy Johannesen
Executive Director
Degrees and Credentials:
Certified Association Executive (CAE), Bachelor of Science in Arts Education, College of Saint Rose (Albany, NY)
Association Management Professional Since: 2004
What inspires you about your work?
Associations bring people together to advance their common goals, share best practices and improve their profession; in supporting those directives I endeavor to make communities stronger, and the world a tiny bit better each day.
Jennifer Jones
Education & Events Manager
Degrees and Credentials:
Certified Meeting Professional (CMP) Bachelor of Business Administration from Pacific Lutheran University
Association Management Professional Since: 2006
What inspires you about your work?
Bringing people together at events that foster learning and collaboration inspires me. I thrive on ensuring that thoughtful planning culminates in a successful, impactful event.
Kathleen Kelley
Program Manager
Degrees and Credentials:
Master of Science from American University; Bachelor of Arts from High Point University
Association Management Professional Since: 2022
What inspires you about your work?
I enjoy being able to assist those who help make a difference every day. I am excited to work with these dedicated individuals to provide knowledge and resources to achieve their goals. I am inspired to continue learning from these individuals and the passionate AMR staff.
Kelsey Kirsch
Project Coordinator
Degrees and Credentials:
Bachelor of Science in Exercise Physiology from the University of Dayton
Association Management Professional Since: 2021
What inspires you about your work?
I enjoy helping others and working toward a common goal. I am excited to use my skills and continue learning and growing in this position.
Leslie Kowalczyk
Program Manager
Degrees and Credentials:
Bachelor of Arts in International Studies
Association Management Professional Since: 2022
What inspires you about your work?
I am inspired and excited to help associations work toward the greater good. The Association Management industry provides so many unique opportunities to get an in-depth look at the heart of associations and why they do what they do. As a Program Manager, I enjoy using my expertise to achieve common goals, while also building a collaborative skillset and learning about a variety of fields.
Megan Kyte
Program Manager
Degrees and Credentials:
BA in Anthropology from the University of Mary Washington
Association Management Professional Since: 2022
What inspires you about your work?
Collaborating with mission-driven nonprofit professionals and volunteers is what inspires me. I enjoy using my background in nonprofit development and management to bring new perspectives to our clients’ programs and processes. It’s rewarding to be constantly learning from our clients about their areas of expertise and the positive changes they’re making in the world.
Emerald LaFortune
Program Manager
Degrees and Credentials:
Bachelor of Arts, Environmental Studies - University of Montana; Professional Certificate, Non-Profit Administration - University of Montana
Association Management Professional Since: 2025
What inspires you about your work?
I am inspired by the passionate volunteers and AMR Staff I work alongside. I enjoy supporting associations as they help create positive change in their industries and beyond.
Emily Lane
Director, Experience & Engagement
Degrees and Credentials:
Master of Public Administration, University of Kentucky; Masters, Western Kentucky University; Bachelors of Science, University of Kentucky, Certified Association Executive (CAE), Certified Meeting Professional (CMP)
Association Management Professional Since: 2006
What inspires you about your work?
The energy around the association is infectious. I’m surrounded by great people who love what they do and do it well; from my client-specific team, to the larger AMR team, to the association members.
Shelbey Lang
Executive Director
Degrees and Credentials:
Bachelor of Arts from the University of Utah
Association Management Professional Since: 2022
What inspires you about your work?
I love working for mission-driven organizations that strive to make a positive difference in the world.
Rachael Lawson
Project Coordinator
Degrees and Credentials:
Bachelors of Science in Business Administration
Association Management Professional Since: 2020
What inspires you about your work?
I am inspired by the dedication of our members each and every day, and the commitment that they have to further their education and initiatives. Being surrounded by such hardworking and dedicated professionals encourages me to strive to do my best each and every day and to continue to grow and learn in my professional and personal life. The culture at AMR is unlike any I have experienced before, and I feel incredibly fortunate for the time that I get to spend with this team!
Jacqueline Luna-Montes
Program Manager
Degrees and Credentials:
Troy University, Bachelor of Science, Psychology
Association Management Professional Since: 2008
What inspires you about your work?
I love bringing people together and building strong, supportive communities. At AMR, I enjoy the work I do and feel fortunate to be part of a dynamic team that shares that same passion. Helping people connect and succeed is what I enjoy most.
Molly Marsh
Director of Consultative Services
Degrees and Credentials:
Certified Meeting Professional (CMP); Bachelor of Arts, Transylvania University
Association Management Professional Since: 2007
What inspires you about your work?
I have a passion for the world of professional associations and the essential support, resources and connections they provide for members. I am an adult learning and meeting design nerd –I am continually inspired by the chance to design face-to-face meetings and innovate content strategy with new techniques, technologies and ideas.
Allison Martin
Executive Director
Degrees and Credentials:
Bachelor of Arts in Marketing; Western Kentucky University
Association Management Professional Since: 2015
What inspires you about your work?
Working as a collaborative team to bring an associations goals and missions to life. This, as well as, working alongside industry leaders who are passionate about their careers is extremely rewarding.
Savannah Mitchell
Program Manager
Degrees and Credentials:
MPH, Community Health and Health Behavior, East Carolina University; BS, Public Health, East Carolina University
Association Management Professional Since: 2022
What inspires you about your work?
I enjoy building strong relationships, creating organized systems behind the scenes, and knowing that the work I do helps associations operate more effectively and deliver real value to their communities.
Dee Morgan
Office Administrator
Degrees and Credentials:
University of Kentucky
Association Management Professional Since: 2025
What inspires you about your work?
I enjoy working with a collaborative team to ensure the most effective outcome. I love meeting new people and learning from their experiences. Learning never stops, no matter where you are! Staying positive and optimistic is a must! Challenges are just opportunities in disguise.
Lauren Myers
Executive Director
Degrees and Credentials:
Bachelor of Arts in Communications specializing in Public Relations & Journalism
Association Management Professional Since: 2007
What inspires you about your work?
It inspires me to see the time and dedication members volunteer to further a common goal.
Catie Parsley
Accounting Manager
Degrees and Credentials:
Bachelor of Business Administration in Accounting
Association Management Professional Since: 2016
What inspires you about your work?
I am very excited to learn about a different type of accounting than what I am used to, as well as for for such a great company.
Pooja Patel
Project Coordinator
Degrees and Credentials:
Indiana University, Bachelor of Science in Business Management
Association Management Professional Since: 2023
What inspires you about your work?
What inspires me about my role at AMR is the opportunity to support mission-driven associations and be part of the meaningful work happening behind the scenes. I’m motivated by knowing that the coordination, organization, and collaboration we do directly supports causes and communities beyond the day-to-day tasks. I also value working closely with a team that’s aligned around purpose and impact.
Catherine Pauley
Member Services Coordinator
Degrees and Credentials:
Western Kentucky University, Bachelor of Music in Music Education Jacksonville State University, Master of Music in Music Education
Association Management Professional Since: 2024
What inspires you about your work?
I am inspired by the collaborative spirit of working towards a common goal. My background is in non-profit program management, and I am driven by the opportunity to contribute to meaningful causes and support organizations in reaching their missions. My passion lies in using my skills to help nonprofits thrive, knowing that our collective efforts can create a lasting impact on the communities we serve.
Lindsay Plath
Director of Education & Events
Degrees and Credentials:
Certified Meeting Professional (CMP); Bachelor of Arts, Loyola University Chicago
Association Management Professional Since: 2017
What inspires you about your work?
Associations are drivers of so much good in this world. I am inspired by the work associations do and love that my passion for meetings & events can help elevate organizations and their members. I strive to help create events and experiences that leave lasting impressions on all involved.
Aurora Pullar
Member Services Coordinator
Degrees and Credentials:
B.A. in Psychology from Asbury University
Association Management Professional Since: 2022
What inspires you about your work?
Helping others has always been a passion of mine and being on a team just as passionate is icing on the cake. It is a blessing to be able to serve others while impacting the world and growing in the process.
Bill Ray
Controller
Degrees and Credentials:
Bachelor of Arts in Accounting from Lycoming College, Certified Public Accountant (CPA)
Association Management Professional Since: 2022
What inspires you about your work?
I am passionate about supporting mission focused clients. By managing the finance and accounting needs of our clients, they can focus their time and effort on the mission and vision of their organizations.
Lori Rempe
Membership and Sponsorship Manger
Association Management Professional Since: 2007
What inspires you about your work?
I have been working in Association Management for over 9 years with a career back ground in Travel and Tourism. I love the daily challenges of Association Management, interacting with members and being part of a team. My members first attitude ties in with the golden rule of treat others the way that you would like to be treated.
Doug Robinson
Executive Director
Degrees and Credentials:
Bachelor of Arts and Master of Public Administration
Association Management Professional Since: 2004
What inspires you about your work?
Serving a community of dedicated state government technology leaders who have a very difficult job. The opportunity to lead and advocate for our members and build alliances with strategic partners to advance our mission.
Alice Rogers
Project Coordinator
Degrees and Credentials:
Bachelor of Arts in Advertising, Murray State University
Association Management Professional Since: 2016
What inspires you about your work?
I enjoy contributing to client success by providing excellent service while embracing core business values. With a decade of experience in association management, I’ve been privileged to support multiple clients across varied industries, using my skills in membership operations, committee management, awards administration, event logistics, and strategic communications.
Nick Ruffin
President & Chief Executive Officer
Degrees and Credentials:
Bachelors Degree in Business, Mississippi State University, Certified Association Executive (CAE), Currently on the Board of the Association Management Company Institute (AMCI)
Association Management Professional Since: 2004
What inspires you about your work?
As the President of AMR, I love being able to work with all of our clients and help them achieve their goals and overcome challenges. At AMR, our tag line is turning vision into action and actually being a part of that for so many organizations is both inspiring and very rewarding.
Lauren Santangelo
Executive Director
Degrees and Credentials:
Bachelor of Journalism in Strategic Communication from the University of Missouri-Columbia. Certified Association Executive (CAE)
Association Management Professional Since: 2009
What inspires you about your work?
What inspires me most about working in association management is working alongside volunteer leaders and seeing their passion for their work. Being able to create content, offer guidance and provide resources and tools that help them be more successful, or help to strengthen the industry in which they work is extremely gratifying.
Christina Schlinger
Program Manager
Degrees and Credentials:
Master of Nonprofit Leadership and Management, Arizona State University
Association Management Professional Since: 2018
What inspires you about your work?
I enjoy collaborating with volunteers to further the professional development, growth, and innovation of their field through opportunities within their association. I love using what I learned in my nonprofit master’s program to help them bring their visions to life.
Rosi Smith
Program Manager
Degrees and Credentials:
Bachelor of Science in Business Management from Champlain College
Association Management Professional Since: 2024
What inspires you about your work?
The people are what truly inspire me. I've had the privilege of connecting with volunteers and colleagues who are deeply passionate about what they do, and that energy is contagious. Being part of a team that channels that dedication toward meaningful outcomes is something I don't take for granted.
Josh Spradling
Deputy Director
Degrees and Credentials:
Certified Association Executive (CAE), Bachelor of Science in Journalism, Texas A&M University
Association Management Professional Since: 2005
What inspires you about your work?
Association management is the perfect intersection of “doing good” and a professional career. I love supporting the work of dedicated volunteer leaders and members to help them advance their organization’s mission.
Natalie Stice
Member Services Coordinator
Degrees and Credentials:
Bachelor's degree in Hospitality Management & Tourism from University of Kentucky
Association Management Professional Since: 2025
What inspires you about your work?
What inspires me most about my role at AMR is the opportunity to support associations in fulfilling their missions and creating meaningful impact in their industries and communities. I'm driven by the collaborative culture here at AMR and the chance to build lasting relationships through service and shared purpose.
Eric Sweden
Program Director, Enterprise Architecture & Governance
Degrees and Credentials:
MBA, Master of Business Administration, University of Minnesota, Carlson School of Management;MSIH, Masters of Science, Industrial and Public Health, University of Michigan, School of Public Health; Certified Government Chief Information Officer (CGCIO™), Rutgers University, School of Public Affairs and Administration, andPublic Technology Institute (PTI)
Association Management Professional Since: 2003
What inspires you about your work?
Serving our country and our states. Continually learning and facing new challenges in state government. Working with an incredible and dedicated team of public servants that includes our NASCIO staff, our AMR MS staff, our state CIOs and their staff, our corporate partners, and our many allied association partners that serve state government.
Jennifer Taylor
Director of Human Resources
Degrees and Credentials:
Bachelor’s Degree in Communications from the University of Kentucky; PHR (Professional in Human Resources) Certification from HRCI
Association Management Professional Since: 1998
What inspires you about your work?
I’m fortunate to work for a company that believes in their employees and supports them with a culture that is dedicated to offering challenging work, development opportunities, and excellent benefits. This dedication inspires me to develop programs and policies that support them so they can continue to service our clients and their members.
Lisa Thompson
Chief Operating Officer (NASCIO)
Degrees and Credentials:
Honors Bachelor of Business Administration in Marketing and Bachelor of Arts in History – University of Kentucky
Association Management Professional Since: 1998
What inspires you about your work?
Association Management is never boring. You are always learning and innovating and it is never the same job twice. Knowing that the innovation we bring to the table helps our clients and elevates everyone involved is a wonderful feeling.
Tracy Tucker
Chief Operating Officer
Degrees and Credentials:
Bachelor of Science in Accounting from University of Kentucky
Association Management Professional Since: 2000
What inspires you about your work?
I love seeing associations take an idea and turn it into reality through the hard work and passion of volunteers and staff. Associations change the world and it is exciting to be a part of it.
Jennifer Vetter
Project Coordinator
Degrees and Credentials:
MPA
Association Management Professional Since: 2026
What inspires you about your work?
I love working with associations because it connects me with unique people and introduces me to new industries and niche hobbies. There is something rewarding about supporting an organization's mission, coordinating their event planning, and helping them reach their membership goals.
Cecilia Walker
Senior Accountant
Degrees and Credentials:
Bachelors of Science, Accounting
Association Management Professional Since: 2019
What inspires you about your work?
I love being able to use my skills, while also learning new skills, to help our team within AMR and our clients better understand that financials are more than just numbers.
Meredith Ward
Deputy Executive Director
Degrees and Credentials:
BA in Government (political science) from Centre College
Association Management Professional Since: 2002
What inspires you about your work?
I love ideas and I love people. So, being able to collaborate with people who love associations and are constantly coming up with innovative ideas inspires me.
Kaitlyn West
Program Manager
Degrees and Credentials:
MA in Communication: University of Kentucky, BA in Communication: University of Kentucky
Association Management Professional Since: 2022
What inspires you about your work?
I enjoy helping associations strengthen member engagement, communicate their value, and advance their missions through thoughtful strategy and collaboration. At AMR, I am fortunate to work with a team of dedicated professionals who are committed to helping our client partners grow and thrive.
Alex Whitaker
Director of Government Affairs
Degrees and Credentials:
B.A., International Relations, American University; M.A., Security Policy Studies, George Washington University
Association Management Professional Since: 2022
Hilary Wickes
Education & Events Manager
Degrees and Credentials:
Bachelor of Arts, Indiana University, Certified Meeting Professional (CMP)
Association Management Professional Since: 2018
What inspires you about your work?
I love to plan amazing events for associations all over the country. It's rewarding to see months (or years) of hard work come together. And it's great to be part of a team of motivated people who love to do good work.
Emily Williams
Program Manager
Degrees and Credentials:
Bachelor of Arts, Eastern Kentucky University
Association Management Professional Since: 2012
What inspires you about your work?
I love working with the members and leaders. I really enjoy working with this organization to help come up with fun and creative ways to grow.
Melissa Wilson
Executive Director
Degrees and Credentials:
Certified Association Executive (CAE), Certified in Exhibition Management (CEM), Bachelors of Arts in Creative Advertising, University of Texas at Austin
Association Management Professional Since: 1993
What inspires you about your work?
Associations are built around creative collaboration and teamwork which I love! Over my career I have had the privilege of working alongside many volunteer leaders whose passion and dedication to their profession are truly inspiring. Knowing that my work can help bring an idea to fruition and effect meaningful change, particularly in healthcare, is an honor.
Valerie Workman
Member Services Representative
Degrees and Credentials:
Bachelor of Arts in Elementary Education; University of Kentucky
Association Management Professional Since: 2023
What inspires you about your work?
I love working at AMR because I get to collaborate with such a diverse and talented group of people and help bring their ideas to life. Every project teaches me something new and pushes me to see things from a different perspective .Whether it’s partnering with teammates across the company or connecting with professionals in other fields, I’m constantly inspired by the creativity and curiosity around me.
Andrea You
Membership Data and Analytics Manager
Degrees and Credentials:
Bachelor of Science in Business Administration from Frostburg State University
Association Management Professional Since: 2019
What inspires you about your work?
It is inspiring to see what a group of individuals can accomplish when working with one another toward a common goal. It is rewarding to assist in making those goals come to fruition.
Kalea Young-Gibson
Policy Analyst
Degrees and Credentials:
Master of Public Administration, The Ohio State University '22 Bachelor of Arts in Political Science, Winthrop University '20 Bachelor of Arts in Psychology, Winthrop University '20
Association Management Professional Since: 2024
What inspires you about your work?
As a policy analyst, I don't just break down complex legislation - I help facilitate communication and understanding between lawmakers, associations, and the citizens they serve. I'm inspired by bridging communication gaps between all relevant stakeholder groups to produce and implement policies that truly serve those in need.